Service and Maintenance: The Keys to Forklift Efficiency - Catalog - Page 23
Taking a proactive
approach to maintenance
by integrating telematics
can help you preserve
forklift uptime and
productivity.
A mobile app like the Crown Service Request
app offers one easy connection to all your
Crown service needs from the convenience
of a smartphone or tablet. The app affords
you around-the-clock access to submitting
service requests to save time and accelerate
time to repair.
Upon submitting your forklift information and
a brief description of the issue, the request is
routed to your local Crown authorized dealer.
A technician is assigned and notified and can
be on the way to tend to your equipment with
an appropriate solution already in mind.
All the while, you’re never out of the loop. With
the ability to track the status of your submission
conveniently from your device, you’ll have
increased transparency from when your request
is received to when the maintenance or repair is
complete.
The Service Request app facilitates the process
with an easy and convenient way to access
all the benefits and value of Crown’s complete
service program. Just download it from wherever
you get your mobile apps and the next time you
need service, submitting your request is just a
few taps away.
A COMPREHENSIVE APPROACH
All in all, the decisions you make about service
and maintenance can profoundly affect the
efficiency and lifespan of your forklift fleet. A
comprehensive approach that includes planned
maintenance, quality parts and a reputable
provider is paramount. A provider that can help
you integrate and manage your processes,
capture and analyze real-time data and predict
and prevent workflow disruptions can also be
invaluable.
Consider your needs and the options available to
you, then make investments in your fleet that will
yield game-changing improvements in reliability,
productivity and efficiency for years to come.
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