Service and Maintenance: The Keys to Forklift Efficiency - Catalog - Page 22
STREAMLINE PRE-SHIFT
INSPECTIONS
USING SMART TECHNOLOGY TO
SIMPLIFY SERVICE
While the InfoLink system can help keep
planned maintenance on track, it can also help
streamline and document OSHA-mandated
pre-shift inspections. These inspections can
help proactively identify repair issues that could
potentially cause unexpected downtime if they
aren’t addressed in a timely manner.
Most warehouse managers are continually
looking for ways to incrementally increase forklift
uptime. We’ve already discussed how having the
appropriate planned maintenance program in
place and working with a provider that can offer
proven, reliable service and replacement parts
can enhance the availability and longevity of your
equipment.
Telematics systems help ensure that inspection
checklists are being consistently and thoroughly
completed and that issues requiring attention are
relayed to the right contact to schedule service
proactively. The advantages include scheduling
maintenance when it is convenient for the operation,
as well as helping to reduce downtime and cost.
However, no matter what you might do to try to
reduce unexpected downtime, inevitably and
unfortunately, you’re bound to have a forklift
that needs attention. The time that elapses
between identifying the problem, reporting it and
completing the repair is critical, so any tool that
helps streamline the process is always welcome.
THE ADVANTAGE OF DATA-DRIVEN
DECISIONS
Requesting service doesn’t need to be
complicated. Your service experience is better
when it is simplified, streamlined and efficient.
The InfoLink system also provides data that
helps service technicians to better understand
and potentially diagnose an issue in advance
of the service call so they can arrive at the
customer site with the knowledge and parts
most likely to be required, expediting the repair
and reducing customer downtime.
As the saying goes, the best offense is a
good defense. Taking a proactive approach to
maintenance by integrating telematics can help
you preserve forklift uptime and productivity.
It allows you to complete both planned and
unplanned maintenance on your terms, especially
during peak seasons of the year when nothing can
stand in the way of performance and productivity.
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